Keeping you secureis our priority...


Everything you need to know, in one place.

The company

We understand the importance of making sure your information is secure. We are registered with the Information Commissioner’s Office (ICO), registration number: ZA225641. All our staff are required to sign a Confidentiality Agreement. Server access is limited to two staff members.

Government Cloud (G-Cloud) 11 supplier

Neatlines is a G-Cloud 11 approved supplier. G-Cloud is a UK Government initiative to ease procurement of cloud services by UK government departments and promote UK government-wide adoption of cloud computing.


AdviceAid is hosted in a TIA-942 Tier 3 data centre with FIPS-assured encryption, with secure racks and physical access control. Service availability 99.9%.

UK based data centre

AdviceAid is hosted on a dedicated virtual server in a UK based data centre.

Backed up

The advice written by your team is securely stored and backed up, so can be reliably called upon at any time. All data is backed up every day using an enterprise class backup solution. Backed up data is stored in a separate location for geographical separation

Personal client data

AdviceAid does not store any client personal information of any type on its servers.


Secure link between server and client via Secure socket layer/transport layer security.


User passwords encrypted using industry standard methods.

Periodic security vulnerability testing

Periodic security vulnerability testing (OWASP Top 10 and other vulnerabilities). All recommendations acted on.

Secure servers based in the UK
Quick & easy to use
Cost effective
Intuitive - no training required

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